You can book a collection from 8:00 am to 4:30 pm for your items to be collected the same day. If you call after 4:30 pm we can’t guarantee a same day collection and the booking would go for the next day.
You can book a collection by:
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Calling our customer service on 07849-908-192
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Texting our customer service on 07849-908-192
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Writing an email to info@tomsironingshop.co.uk
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Writing a message on our Facebook page
As a new customer we would need the following details from you:
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Full name
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Postcode
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Address
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Phone number
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Email (not required)
Other things to consider:
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We would prefer for you to have your items prepared in a bag ready for collection and specify if you have any dry cleaning or laundry requirements.
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By default we hang all our shirts, trousers, blouses and dresses. We fold T-Shirts and bedding. If you wish otherwise please notify us on collection or booking.
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Hangers and garment covers are included in price but if you would prefer your items to be hanged on your own hangers we won’t say no to that either.
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We do operate within a set delivery/collection time frame which is between 5:30 pm – 9:30 pm.
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Payments can be done by cash, cheque, card and bank transfer. If you choose bank transfer the transaction has to be made by the end of the week.
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As we deliver your first order back you will get a unique customer number that you can retain and refer to for the next orders.
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If you are happy with our service we can book you in as a weekly of fortnightly service when we would agree on a set day for collection and we would come automatically to pick up your items.
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To make things even easier we can agree on a collection/drop off point at your house (shed or garage) and this way we can provide our service even if you are not in during delivery/collection hours.