Booking

You can book a collection from 8:00 am to 4:30 pm for your items to be collected the same day. If you call after 4:30 pm we can’t guarantee a same day collection and the booking would go for the next day.

 

You can book a collection by:

  • Calling our customer service on 07849-908-192

  • Texting our customer service on 07849-908-192

  • Writing an email to info@tomsironingshop.co.uk

  • Writing a message on our Facebook page

As a new customer we would need the following details from you:

  • Full name

  • Postcode

  • Address

  • Phone number

  • Email (not required)

Other things to consider:

  • We would prefer for you to have your items prepared in a bag ready for collection and specify if you have any dry cleaning or laundry requirements.

  • By default we hang all our shirts, trousers, blouses and dresses. We fold T-Shirts and bedding. If you wish otherwise please notify us on collection or booking.

  • Hangers and garment covers are included in price but if you would prefer your items to be hanged on your own hangers we won’t say no to that either.

  • We do operate within a set delivery/collection time frame which is between 5:30 pm – 9:30 pm.

  • Payments can be done by cash, cheque, card and bank transfer. If you choose bank transfer the transaction has to be made by the end of the week.

  • As we deliver your first order back you will get a unique customer number that you can retain and refer to for the next orders.

  • If you are happy with our service we can book you in as a weekly of fortnightly service when we would agree on a set day for collection and we would come automatically to pick up your items.

  • To make things even easier we can agree on a collection/drop off point at your house (shed or garage) and this way we can provide our service even if you are not in during delivery/collection hours.